FAQ

Got more questions? Contact us via email or reach out on social media: @self7creates or @self7studio.

  • I didn’t receive my download email. What should I do?
    → Check your spam/junk folder first. If you still don’t see it, contact us at info@self7.com, and we’ll resend your files.

  • Can I get a refund if I change my mind?
    → Since our products are instantly delivered, we generally don’t offer refunds to prevent misuse. However, if you have any issues, contact us, and we’ll see how we can help.

  • Do I need special software to open my files?
    → No, our files are in PDF format, which you can open with Adobe Acrobat (free), Goodnotes, Notability, or any standard PDF viewer.

  • Can I use the journal on my iPad or tablet?
    → Yes! Our journals work on all phones, tablets (including iPads & Samsung), and laptops. If you want to write digitally, use Goodnotes, Notability, or Xodo.

  • How do I receive my purchase?
    → After checkout, you’ll get an instant email with a download link. No waiting for shipping!

  • Are the products physical or digital?
    → Digital only! You’ll receive a downloadable file that you can use on any device or print at home.

We’re here to help! DM us anytime on @self7creates or @self7studio if you need anything.